Arby's Complaint - Toasted Sub = Burnt Offering

Review by rosa42 on 2007-11-07
SALT LAKE CITY, UTAH -- Ordered a Toasted French Dip & Swiss to go.

Got back to my desk and the sub was not only toasted, but the top was black, burned to a crisp. The fries were really curly and soggy. The crowning achievement was the lack of napkins included with the order. NOT ONE NAPKIN.

The location is 400 South, Salt Lake City, Utah. So I am thinking about Arby's just like the people in your ad. OF course all of my thoughts are negative. You can be assured that all of the people in my department of 30 people are aware of my thoughts too. Was the sandwich sitting there all day and how many times was it toasted before I ordered.

Comments:6 Replies - Latest reply on 2007-11-08
Posted by Anonymous on 2007-11-07:
Not a good day for Arby's here.
Posted by Anonymous on 2007-11-07:
Did you go to all 30 people in your dept,and fill them in on the Arby's debacle(sp)?

If so,Did they laugh?

Posted by Anonymous on 2007-11-07:
I'd like the answer to Steve's question, myself.
Posted by Anonymous on 2007-11-07:
*LOL* I didn't think about that. Mass e-mail? Surely Rosa, didn't go cubicle to cubicle to show off here "burnt sammie?"
Posted by Anonymous on 2007-11-07:
Don't you know? ? ? ... it's called planned obsolescents.
Posted by killerklown on 2007-11-08:
Woah...30 people? Are you nuts? You'll put Arbys out of business!!


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