Staples Complaint - Color Copier Does Not Work
SACRAMENTO, CALIFORNIA -- 5 FIVE consecutive trips to Staples Office Supply to use their self-service copier were met with a broken down machine.
The first time I went unknowingly. The 2nd, 3rd, 4th and 5th time I went I called ahead to make sure it was working. I was assured it was in fine working order.
Upon arrival the 1st-5th time it made 1-2 copies and jammed.
I told the manager about my disappointment, he was really rather abrupt and rude ... mind you I'd spent nearly $2,000 on color copies within the last 60 days with that store.
Not to mention it's a 40 mile round trip to the store.
Staples ... 1. hire more friendly managers! 2. either fix your machine, keep more than 1 machine in the store or stop offering the service.
UPS now offers color copies at 35 cents ... a 14 cent savings over Staples.