Office Max Complaint - Max Assurance Extended Warranty
53402, WISCONSIN -- My computer has been in the shop since Oct. 5th for a raised key. I have been getting nothing but a run around and today I spoke to the man who is to fix it and he is still waiting for permission. I have never been jerked around from any company as I have this one. What is their problem? They should have just sent me a new computer. I hope I get it back before the warranty is up which is in 2009. This is totally outrageous. How can they treat their customers like that. I'm shocked they have customers.
I filed a complaint with the company then I also filed a complaint with the CEO of Office Max.