Wal-Mart Informative - Walmart Required Two Credit Cards And State Issued Id
AMERICAN FORK, UTAH -- My husband and I made a late night stop at the local Walmart (American Fork, Utah) to purchase cat food, cat litter and chips. In total, the purchase was twenty something dollars. Since it was 1am, there was only one register (minus the long register next to the cigarettes) and hence we proceeded to purchase our items. After ringing everything up, my husband attempted to pay with our Discover card. The lady asked for state issued ID to which my husband refused (per agreements with the CC companies, AMEX, Discover, VISA and MC - companies MAY NOT ask for photo ID as this leads to identity theft). Because she wouldn't accept the card without photo ID, he gave her our AMEX card which HAS a photo ID on the back. She refused this card as well. As she was not going to allow us to purchase our items, we asked for the manager. The assistant manager, Stefan, spoke with us and also refused to let us purchase our items. S
o we asked for the manager, Jared. Even after seeing BOTH cards AND state issued ID, he told us that walmart is a privately owned company and they are not required to accept our cards or provide any service! I was completely floored! Their reasoning was because my husbands full name was on one card and on the other his first name was an initial only (but did have his middle name and last name). Regardless, his state issued ID had ALL THREE NAMES in full and should have provided plenty of proof! I offered to call AMEX which they told me that would not be necessary (which I did call after leaving and they verified that I was correct and have filed a complaint with Walmart). I even offered to show both of my cards with the SAME CC number AND obviously the same name (minus my first name is not the same as his).
At this point I was completely shocked that Walmart was refusing to allow me to purchase ANYTHING with either of my cards after asking for a ridiculous amount of ID! And even more shocking, they then escorted us out of the store!!!! I can not even believe Walmart reacted this way when I was completely within my right!