Northwest Airlines Complaint - Customer No-service - Would rather fly planes empty than help a customer
MILWAUKEE, WISCONSIN -- I have 1:33pm flight out of Milwaukee connecting to 9:45pm flight out of Detroit.
NW adds additional flight out of Milwaukee at 5:47pm. I asked to switch to 5:47pm flight to avoid 6 hour layover in Detroit.
I'm told they can't switch the first leg of the flight without paying and addition $2,000 even though the 5:47pm flight has open seats.