BillMeLater Informative - BillMeLater has misleading billing statements
EDGEWATER, MARYLAND -- I will never use BillMeLater again. Their billing statements list the due dates in multiple formats in a way that appears to have been designed to confuse the reader (e.g., mine listed billing dates as "11/04/07" and "11/07" when the correct due date was "11/01/07"). Only below in the 'fine print', which is hard to read b/c it's set far off from the actual billing, and because it's in all caps, does it have the real and final due date. When I called to complain they basically said there was nothing they could do, just pay your bill. I was given a fax # to dispute the account, but nothing, not even a response, ever came of my complaint. Then, I was told that I couldn't even pay off the accrued finance charges over the phone just to simply close out the account and be done with them; I have to wait until I get an official billing statement... It's pretty obvious that they set the "billing date" 3 days after the "due date" and give you a list of misleading formats and presentations to trick you into missing the actual date and paying finance charges.
To top it all off, their customer service agents were rude. BillMeLater is a scam, save your money.
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