Barnes Healthcare Optioncare - Gainesville, Fla. Complaint - Complaint of efficiency
GAINESVILLE, FLORIDA USA, FLORIDA -- I have been dealing with Barnes Healthcare Option care in Gainesville for the past 6 months . There are several employees that answer the telephones
when you call. If you get "Belinda" or "Evelynn"- you cannot trust the information given to you! And they will tell you anything (They) think you want to hear, just to get you off of the telephone. On more than one occasion I have been told by Evelynn that a particular item would be delivered on a certain night or day when in fact nothing was ever delivered nor did anyone even call me back telling me there were any changes being made.
On at least (4) times I have waited all day & night and no one ever came to my home with the delivery. The very next day I called there office and was told that a driver had come to my home and repeatedly rung the doorbell, but no one had answered! I told them that this information was false and untrue because I had been only 5 feet from my door and that I have no hearing problems!
They just laughed and hung up on me!
As of today after (3) attempts they've finally picked up all of their equipment and I am through dealing with them! Amen!