Max Assurance Complaint - Don't Buy Insurance From Office Max
JOLIET, ILLINOIS -- Alright, I bought an Averatec laptop on Nov. 24, 2006 from Office Max. I also bought the offered insurance from Office Max, max assurance. I have been having so many problems with my computer, so I called max assurance to use the trusty insurance I bought. (My sister also bought the same laptop, on the same day, had accidental damage, so max assurance fixed hers for free.) Come to find out, of course, I am still covered under the manufacture warranty for another 2 weeks, so I am required to go through Averatec. I have heard numerous bad things about Averatec warranties, so I asked the lady I talked to at max assurance, "what if I wait until I am not covered under Averatec anymore, would you all be able to help me then? She said, no, you already have a
Also, she wanted proof of purchase with a receipt, so if you do ever buy anything from Office Max, make sure you save your receipt. So now, I have a crappy computer that Averatec will only fix with proof of receipt and a warranty that is not good to me through max assurance unless I throw my computer up against the wall!