Western Union Complaint - Don't Go To Western Union For International Money Transfer
This is very strength that when I found the different amount of money in different agents of Western Unions. I sent the money money to china and I found the amount is not match to the transfer rate today. Ever thought the rate changes very second, how there is almost 250rmb different when I only sent 1300 Canadian dollars to China. I did 3 call to find out the problem. I went to the agent put 1300 dollars and the agent provide me 10,102.86 Rmb. I call the Western Union customer service and they tell me is 10,039.86 Rmb. I call the other agent which I found online provide me a 10,286,35rmb. I check the online from the bank is 10,261.04 Rmb. Customer service tell me they don't follow the bank rate, they have their own rate. I think they said they have their own rate is the rate under the fair rate they should provide for their customers. I heard from my friend said wester union make money with some special skill, now, I understand how they make the money from the customers.
So, if you are going to sent money by Western Union, you should better check the rate first and ask them follow the rate. One more thing is if they just write down the money amount on the paper for you, be careful, I found last time the agent print the money amount on the paper, but this time she just write down on the paper. I guess there are some other thing she was doing to me. I don't know how much money I loss because I sent money quite often.