Microsoft Network (MSN) Informative - Hotmail Upgrade Scam
Last year I took the plunge and upgraded to Hotmail Plus for a year. Believe me it was a bad move, why? This year I decided that I need to cancel it and realized that it was on auto-renew. Tried to go through Hotmail to turn it off and cancel it but guess what? No link to cancel it, just vague info to e-mail us and we'll cancel it blah, blah, blah. No number for phone support etc. I finally dug up their hidden phone number via the web and called to cancel. Basically what they're saying is we'll put it on "auto-renew" then we'll make it so hard for you to cancel you'll never do it. Think about how many $'s they've reeked in with this policy? Spent hours doing something that should have took seconds. I am very disappointed in how Microsoft uses this approach. Will probably still use stuff like Windows and Hotmail but will not buy stuff like mouses, Zunes, software, etc. from them.
Take my advice don't upgrade your free Hotmail account to Hotmail Plus, save the headache and wasted time. Don't support shabby policies.
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