Applebee's Complaint - Unhappy Service Received
NEW YORK, NEW YORK -- Today at 12:30pm I had lunch at the Applebee's on 42nd Street between 7th, and 8th Ave.. The service was horrible. When the waitress finally brought the orders the were wrong, and it we had to remind her to bring what was ordered after a lot of time had gone by. Some of us had Broadway tickets, and were on a time constraint. We had to ask for our check. We were never asked if we wanted anything else. She never apologized for the wait, and was very nasty when we complained. The gratuity was already added in to each of our checks. I have no complaint on the quality of the food, but the service will keep me from ever returning. I work on 41 Street, so I am not very far from the restaurant, but my friends are from out of town and they all had a horrible experience there. None of us will ever return. Our waitress' name was Isabel G. If I had more time I would have made a complaint to the manager, but my friends had somewhere to be.
I will make sure to never return to that Applebee's again. They are obviously not concerned in making the tourists visiting their restaurant experience a happy one. That restaurant thrives on their business from tourists.