Pontiac Informative - I purchased a Lemon and manufacture doesn't care!!
HERMITAGE, PENNSYLVANIA -- I purchased a 2007 Pontiac Torrent on September 9th, 2007, 8 days later all the lights came on saying it needed service(stabilization/traction control/anti-lock brakes/all-wheel drive(suppose to be on-demand), i took it to the dealer and they ran a test and said the speed sensor was bad, they had to order the part, so I had to make another trip, for repairs. After the repairs i went for a quick shopping trip to a store next door and then got 5 minutes away and the lights came on again. Since I had just left the dealership not long before that, I turned around and went right back and they ran the test again and then produced a bulletin that said GM knew about the problem and that it was lights only. I had also contacted Pontiac 2 times, one time they told me it was a lights issue and that the all-wheel drive on demand was still on-demand, the first one gave me free oil changed, like that was going to make me feel safer, it paid more to get the added safety features.
Well, it continued to make funny sounds and the lights never went off, so I contacted Pontiac again and got another Rep, who said she wanted to change me from an unhappy Pontiac customer to a happy one. She also wanted me to get it in and have them retest it, and guess what, the bad part they supposed replaced with a good part, the good part was bad also, or else the dealership lied, and never replaced it to begin with, so i asked them if the repairs this time would help my gas mileage, since there was an electrical issue, and at first he told me no, then upon checking he said it should help, because the wheel axle was turning, so I said, that means the all wheel drive is working all the time, and he said YES, I said know wonder the gas mileage sucked, you know, if the roads were bad and the all wheel drive was active, I wouldn't mind the gas mileage going down, but not on good roads. So anyway I had to take it back in again for the repairs and he said this should help your gas mileage too, and I said I hope so, but was told that before, and you know what, my gas mileage still sucks.
I will hold off giving the name of the dealership's name, other than to say they are in Hermitage Pennsylvania and recently bought the dealership. You know, I have always been taught that you should always give someone the item they bought, but you know, this dealership did not give me what I bought, I bought a 2007 Pontiac Torrent, with Stability control, Traction Control, Anti-lock brakes, so that I would feel safer when driving, but did not get all of the features, I bought an expensive LEMON, and you know what, I will never ever buy another vehicle from this dealership(or any of the car lots within this companies operations and will never buy another Pontiac.
Hey if they don't care about me, then I don't care to buy from them. You would think in this highly competitive field, they would care more about their customers. But I guess that is what I get for thinking. This is a dealership and a manufacture problem, and they need to get their acts together.