Exxon Complaint - Excessive Charge At Exxon!
MORGATOWN, WEST VIRGINIA -- I pumped gas at an Exxon in Morgantown, WV on 11/09/07 for $42. I got home and received a call that I needed to verify purchases made on my MasterCard debit account. In reviewing my account, I found an extra $76 taken from my account by this Exxon station, leaving me with only $16 on my account. It is now 11/11/07 and I still do not have this excessive charge re-applied to my account.
The reason for this is most likely due to the high prices of gas and drive-offs at the pump.
There was no notice of this additional, temporary credit charge being made on my account at the pump.
I've effectively paid $118 for $42 in gas from Exxon.
Holding my money for days before returning it to me, re-crediting my account. In the mean time, I am left with $16 on my account while I wait for this to be refunded.
I have one handicapped child, one handicapped infant and my handicapped wife at home. I needed to get prescriptions for myself today and cannot go and pick them up due to the lack of funds on my account through no fault of my. Except for bad judgment of purchasing gas from Exxon.
They got their money for the fuel paid instantly, where the hell is my deposit money or whatever they want to call it.
How can a billion-dollar industry company devise a protection method for themselves at the total cost of the consumer like this? How can they possibly justify this?
I WILL NEVER VISIT AN EXXON FILLING STATION EVER AGAIN AND URGE YOU TO DO THE SAME!