Advantage Rent A Car Complaint - Citations - Rental Car
DALLAS, TEXAS -- When you rent a Advantage Rent a Car in Dallas, there is construction outside their office. You drive through the construction, there is no place to pay the Dallas toll unless you have an electronic account with the Dallas tollway. You get a $.75 fine, plus $25.00 fine and then Advantage, lazy, stupid company that they are turns it over to VMS, which adds $40 to it, so a $65.75 billing, for a toll you never had a chance to pay. They turn your credit card information over to VMS, a collection agency, so they Advantage could have done the billing for the $25.75 but no, they are lazy and cause you to incur another $40.
They are a BAD COMPANY, NOT CUSTOMER FOCUSED AND I WILL NEVER RENT FROM THEM AGAIN.