Spirit Airlines Complaint - Ticket Cancellation Scam
BOCA RATON, FLORIDA -- I had booked a flight from FLL to LGA for business travel. The afternoon before, the meeting was cancelled, thus no need to travel. I immediately called SPIRIT and they told me that "I should take the flight anyway because we will not change your reservation or issue a voucher because it is less than 24 hours before the flight."
I never heard of this. At the very least, issue a voucher (like Jet Blue, American, etc) and when the new flight is booked charge a change fee. But to say "take the flight anyway" is insulting and absurd.
I have calls into the FAA, BBB, NYS Department of Consumer Affairs.
This airline is a ripoff (not to mention as I've been told that they charge even for WATER).
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