Magnussen's Lexus of Fremont Informative - Charging customers to replace fluids that don't need to be changed
FREMONT, CALIFORNIA -- I am a Lexus technician and Magnussens Lexus of Fremont is charging customers to change certain fluids on there Lexus vehicles that are a lifetime fluid meaning that Lexus says they will last the lifetime of the car or 100,000 miles for the coolant. On Lexus vehicles 2004 or newer they have long-life coolant not to be changed for 100,000 miles and W-S Fluid which is for the Transmission/differentials will last the lifetime of the car.
Magnussen's Lexus of Fremont is changing these fluids at 15k, 30k, 45k, 60k and so on. If you have been taken advantage of file a complaint to Lexus and demand action. This is wrong and this dealership is ripping people off. If you planned on taking your vehicle to Magnussen's Lexus of Fremont don't do it. Do not give them your business.