Gates Rental Complaint - Whirlpool All Refrigerators

Review by whirlpool sucks on 2007-11-13
WAVERLY, NEW YORK -- If you want service after the sale, if you want intelligent customer service, if you want to be treated like you matter, do not purchase any thing from Whirlpool, remember this includes Kitchen Aid and Crosley these are sister companies.

12 Service calls to date and the cost of purchasing a extended warranty due to the fact that Whirlpool customer service stated I was not under warranty, this was not correct, further all you will get is the run around.

My refrigerators are not working correctly they won't cool (I realize this a lot to ask from a refrigeration unit) and as of 11.13.07 One unit caught on fire . Whirlpool in all its educated corporate wisdom has spent $3578.00 On two appliances that cost $989.00 Each to purchase new in 2004.

The current time is 11:16 am and I just hung up the phone with my attorney concerning the burning refrigerator. I will see this thru no matter what I want my money back and I will receive compensation for pain and suffering and any thing else I can sue for. Let the battle begin.

Mary lou gates
Comments:4 Replies - Latest reply on 2007-11-14
Posted by ejack053824 on 2007-11-13:
Pain and Suffering? What??
Posted by Slimjim on 2007-11-14:
Details are very thin in this fragmented complaint. My attention is solely attracted to finding out exactly how a non-working frig has you in excruciating pain worth litigating over. Where you INSIDE the burning refrig at the time of the fire?
Posted by killerklown on 2007-11-14:
If your beef is with whirlpool, why did you make a complaint against Gates Rental?
Posted by Principissa on 2007-11-14:
I'm no lawyer but if you are seriously considering legal action I would remove this post. If the company you are trying to sue gets wind that you are posting complaints on the internet it may hurt your case. Not to mention the details on this are very sketchy. All I could make out is that you have two refrigerators and one caught fire, and neither of them cool properly.

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