Gates Rental Complaint - Whirlpool All Refrigerators
WAVERLY, NEW YORK -- If you want service after the sale, if you want intelligent customer service, if you want to be treated like you matter, do not purchase any thing from Whirlpool, remember this includes Kitchen Aid and Crosley these are sister companies.
12 Service calls to date and the cost of purchasing a extended warranty due to the fact that Whirlpool customer service stated I was not under warranty, this was not correct, further all you will get is the run around.
My refrigerators are not working correctly they won't cool (I realize this a lot to ask from a refrigeration unit) and as of 11.13.07 One unit caught on fire . Whirlpool in all its educated corporate wisdom has spent $3578.00 On two appliances that cost $989.00 Each to purchase new in 2004.
The current time is 11:16 am and I just hung up the phone with my attorney concerning the burning refrigerator. I will see this thru no matter what I want my money back and I will receive compensation for pain and suffering and any thing else I can sue for. Let the battle begin.
Mary lou gates