GoDaddy Complaint - Rigid unhelpful customer service
Service, good. Price excellent. Service horrendous. If you ask a question,(such as how to change your info when you don't know your pin/credit card number) be prepared to get an e-mail saying your question will be answered in 24 hours.
Then you will get a canned response to your question that will clearly be sent by some robot who didn't read your question.
After you kick that back to them you will get another e-mail from someone who hasn't read your question. And tells you to input your pin/credit card number
Eventually you will give up and call them. At which point they will tell you to copy your drivers license, company info and fax it to a number. You will then wait 24 hours to be told that your drivers license is not readable by fax (duh). So you scan and send it to their address and they tell you to scan it to them. You wait another 24 hours to be told that you need to send it to another address. By that time you are ready to strangle. Oh and by the way, if you have several accounts you will have to go through this process for each one. The WHOLE process. They can't change more than one at a time.
It is clear that their drones are adept at playing ping pong and getting the request off their desk rather than actually providing support.