Master Car Care Auto Service Compliment - Honest Car Repair - Water pump replacement, auto repair

Review by extol2653 on 2007-11-15
1714 S 341ST PL # F13, FEDERAL WAY, WA, WASHINGTON -- Master Car Care in Federal Way, WA. A small mom & pop auto repair place that actually gives you honest quotes and keeps track of actual labor time. I have visited their shop 4 times now.

First time: I took my '99 Toyota 4Runner in to get the drivers door lock actuator replaced, he estimated 1 hour labor but it only took 1/2 hour and he only charged for 1/2 hour of labor! I had never heard of any car repair place that didn't charge at least 1 hour even if it really only took 30 minutes.
Second time: the 4 Runner's battery was dying, I replaced the battery and it died again in 2 weeks. I took it into Master Car Care and he did electric testing and determined it was my after market alarm system that was too powerful and all we could do was take it out or never turn on the alarm. He didn't charge me for the testing. I put a small solar panel trickle charger ($50 Amazon.) on my 4Runner and have had no battery trouble since.

Third visit: My wifes '00 Dodge Neon brakes were screeching every morning due to wetness. Master Car Care took a good look at it and determined that it was just cheap brake pads but that they were still in good condition. No charge.
Fourth visit: My wifes Neon overheated cause we forgot to do the 90k mile maintenance. I tried to put in more coolant but it immediately leaks out of the left side of the engine, so I had it towed to their shop. He thought it may be the head gasket and the water pump, but to figure out if it is the head gasket he would have to fix the water pump first. Head gasket would cost like $1000!!! I was scared but I trusted him to fix the water pump first and sure enough that was the only problem, I had him do the 90k maintenance too, minor cost compared to what the head gasket could have cost. I don't know jack about cars but I trust this guy, he could have said it was the pump and gasket and charged me a thousand dollars more but he was honest.

An honest mechanic! One in a million. They're on 341st just East of Hwy 99 in Federal Way, kinda tucked back in there. Their number is (253)942-7799
Comments:5 Replies - Latest reply on 2007-11-16
Posted by Anonymous on 2007-11-15:
Good to hear!
Posted by extol2653 on 2007-11-16:
Only 2 stars?!?!? I give Master Car Care 5 stars! Did you read my review?
Posted by extol2653 on 2007-11-16:
Or are those 2 stars attached to your screen name?
Posted by tnchuck100 on 2007-11-16:
extol: The stars are related to how helpful the member has been to other reviewers on the site.
Posted by extol2653 on 2007-11-16:
good to know, thanks

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