Vonage Complaint - Worse Experience Ever!!!!
ATLANTA, GEORGIA -- Can't spend to long writing this because I've wasted WAY to much time dealing with Vonage! I have over 40 emails and still my phone(s) drop calls (HATE IT!!!!!) and sometimes for no reason I can't dial an "800" number. Every tech thinks they have the solution - NOT!!! Oh, and get this. They charged me $49.06 on credit card. Vonage admitted the mistake but would you believe the guy on the phone with me says "ok we have credited your account $48.27. WHAT!!!??? I said. He had NO CLUE how to explain why I wasn't being credited $49.06.
They had to send me a new base/adaptor (whatever it's called)because the one I purchased from Best Buy was broken. Then they charged my cc $113.00 because they sent me a new one!
I HATE VONAGE!!!!,..and I don't hate many things!!!!