Wachovia Complaint - How to file a complaint against Wachovia
I've only been with Wachovia for 3 months and never in my entire banking experience have I ever dealt with such GREED. I too was charged $70.00 a piece for 3 separate fees that totaled $210.00. I had a situation were a merchant double swiped my card but only had an authorization for one of the fees. Well, Wachovia used that situation for their personal advantage. The item never posted to my account twice, but Wachovia charged me 3 $35.00 on my check card hold items and $35.00 when they posted. Due to the one item still being on hold. When in actuality, I had a positive $53.00 balance. I called them to fix this problem and they gave me the run around too. (They made no sense at all.) They refunded my $53.00, but left the $157.00. WOW!!
So I did my own research about this Greedy company and found out that there are thousands of complaints just like mine. I also found out that as Consumers, we have rights against GREEDY BANK INSTITUTIONS like WACHOVIA. If you want help, file a complaint with the OCC. The Office of the Comptroller of the Currency (OCC) is a bureau of the United States Department of the Treasury. The OCC charters, regulates, and supervises over 1,750 (as of September 30, 2006) national banks and their operating subsidiaries to ensure a safe, sound and competitive national banking system that supports the citizens, communities and economy of the United States. The OCC also supervises federally licensed branches and agencies of foreign banks. The national banks fund the OCC through assessments paid by the banks based on their assets and fees they pay for special services.
The website address is http://www.occ.treas.gov/index.htm.
It's sad because Wachovia has merged with other Good institutions and have poisoned them with their greedy ways. They failed to remember that "WE THE CUSTOMER, GO OUT EVERYDAY TO WORK FOR OUR DOLLARS", not to just have them sit on there backsides and calculate how to make easy money off of their customers. I don't even know why they have a CUSTOMER SERVICE DEPARTMENT! They should call it the "PISS THE CUSTOMER OFF DEPARTMENT".
I personally know that the representatives & managers have nothing to do with this greedy policy, but when you guys go to these meeting, you need to speak up to these GREEDY OLD MEN & WOMEN who put these actions into effect, because remember, they are taking your money TOO!!!
FIGHT WITH KNOWLEDGE, NOT WITH YOUR HANDS!! Remember, you are the consumer, and without you WACHOVIA IS NOTHING!!! Contact the OCC!!!