Sofa Express Complaint - Don't Buy From Sofa Express
CARMEL, INDIANA, INDIANA -- We "special ordered" a couch, after we were talked into partial leather by the saleslady, ordered specifically pillow colors, & different color legs. The whole experience has been HORRIBLE. The couch FINALLY came, THERE WAS NOTHING RIGHT ABOUT IT!!There was no leather, no pillows (that we ordered) the legs were wrong.
There were 2 slits in the material. They ordered new casings, when they FINALLY arrived, not only was the shape wrong, but it was a different material & different color.
We just want our money back & to return the $1500 couch that is worth about $450. DO NOT BUY FROM SOFA EXPRESS!!!