TDBanknorth Complaint - Rude customer service regarding fees.
PLATTSBURGH, NEW YORK -- I have been a TD customer for 3 years now, give or take. This summer a website obtained my debit card number and illegally charged my account which led to a string of overdraft fees. I contacted the bank who agreed to reduce the fees by 1/2 which meant I still lost over 100 in fees to TD. This seems to be how they make their money because months later I am diligent about watching the account online from home. Last night before I went to sleep around 2am I checked and made sure all checks would be covered and went to bed. In my savings account there was $150 meager I know but hey its what I have got. During the night they reversed my transfer by $25 sending the money back to my savings account. Due to this transfer my account became overdrawn and I immediately re-transfered the funds to my checking only to find I was now due to pay an overdraft fee. The fee caused another overdraft resulting in more fees?!?!
Seems this company is in the business of stealing its patrons money to earn theirs. BOO to TDBanknorth who told me basically thats just too bad and when speaking to my girlfriend told her, "Its not your account so we don't care what you have to say." <
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