Puente Hills Mazda Complaint - Do Not Go Here!!! - Dealer
LOS ANGELES, CALIFORNIA -- THIS DEALERSHIP RUINED MY PAPERWORK!
They incorrectly submitted/neglected to submit paperwork to DMV related to my trade in and new vehicle. As a result, I have been spending the last 6 months trying to rectify issues with my new car title and the trade-in. The dmv is getting ready to garnish my taxes because they believe the vehicle still belongs to me. I call and call and NO ONE returns my phone calls. If anyone answers, they say the person I need is "at a meeting" even if its 430 on a Friday night. As soon as I got the car, they were done with me and are refusing to accept responsibility for THEIR screwup. no one there seems to care that a customer is suffering because of their screwup.
I am now going over their heads to the credit oompany, Dmv, and Mazda because if you buy a car from them, apparently they don't want to deal with you afterward. Forget it!!!