Sears Complaint - Unsafe Stovetop - Electric range/stove
ROCHESTER AREA, NEW YORK -- We have this stove and the surfaces on the top and outside of the appliance become so hot as to cause burns! This is definitely not a product for a home with children. Of course, a stove will become warm when you use the burners or oven, but one should be able to touch or brush up against the edge without getting injured. We have complained to Sears for months; they came out to test the temperature and found that the cooktop was 160 degrees with the burners on, and 138 degrees with the burners off for five minutes. This is ridiculous and unsafe, and Sears has done nothing to remedy the situation or satisfy us in any way.
Do not buy this product, or any Kenmore product. This company does not care about unsatisfied customers.