Toyota Motor Corporation Complaint - Satellite Radio Ready - as stated on sticker
ALLENTOWN, PENNSYLVANIA -- I purchased a new 2007 Toyota Camry Hybrid this summer. The sticker says "satellite radio ready" which I would think means "subscribe" for the standard fee. When I questioned the salesperson, he said that you needed to purchase some additional equipment - he thought about $300. I purchased the vehicle and thought after a couple of weeks I would have the XM satellite radio installed.
I checked with two dealers - one said $795 - the other said $695! I asked if they had to replace the radio!!
I finally decided to have it done - through a dealer friend for $545. I picked the vehicle up and noted a small black antenna inside the rear window glued on the ledge. I questioned this type of antenna (which looks like the one that comes with the standard $39 XM receiver). I was told that Toyota U.S.A. sent this as the "factory installed" type of antenna! I questioned Toyota - received an incident number in July - it is now almost December; no response.
The radio did not work very well - cut in and out by trees, etc. My dealer finally found an antenna and mounted it on the trunk (painted gray to match my auto.) Still no response from Toyota!
I question their advertising and most important, their lack of customer service from the Corporate Office.