Company Response on 3/5/2008:
I find it very sad that this person made no effort to let us know about her experience. In addition, we didn't have anyone who recieved a facial/massage combination with a gift certificate during the month before or after her complaint. We spend everyday sevicing the needs of others and making people feel beautiful and happy with themselves and I am honored to work with an exceptional group of people. There are some people in this world who just like to complain for no purpose at all and feel they deserve sevitude from others. Unfortunately, Jess33 seems to be one of those people.