Cheaptickets.com Complaint - False advertisement of airfares at Cheaptickets.com
PORTLAND, OREGON -- I have been trying to purchase a ticket from Portland, OR to Buenos Aires, Argentina for weeks now. I have been monitoring the prices for the last 45 days but was not able to purchase my ticket till recently for personal reasons.
While searching (I use Mobissimo and Kayak.com normally) I kept having Cheaptickets.com coming up as the cheapest deal. I was really surprised because the tickets at the time were around $1300-1500 each, but magically at Cheaptickets.com they would appear for $1064. But each time you tried booking them, when you got to their web site and after you clicked to purchase the ticket, it would say that the quoted price was no longer available and gave the following message:
"We're sorry. Due to changes in airline availability, the fare for your selected trip is no longer available. We have adjusted the fares for all affected flights. The fare for your selected trip is now $ 6380 total. See below. (Message 1048)"
In actuality, the price in the results would be: "$1,316+ $305 taxes & fees = $1,621 per person"
But wait... when you chose that price and clicked on it to purchase it you received the following message: "Due to changing availability, the fare you selected is no longer available. Here's the lowest fare for your flight(s). (Message 102a)"
And the new price was now quoted to be: "Total trip cost $1,657.19 USD"
So the ticket advertised for $1064 was actually $1657.
Now this happened on every one of the cheap tickets offered on their web site. I should know because I had tried to purchase them for three days. In some of them you would get the following message: "Great news! We found an even lower fare for this itinerary. Act fast to take advantage of this fare before it expires. (Message 102b)" and the price would be quoted as "Total trip cost $5,881.19 USD"
Of course, I understood this was a scam, but then I was so angry I tried each and every one of them, and saved most of the results. So now I have this collection of price quotes from Cheaptickets.com that are all false.
And the worst part is that if you try using a search engine for airfare tickets, like Kayak.com or other ones, they all quote Cheaptickets.com and Orbitz.com as the cheapest ones, but yet, they both are false advertisements to lure customers in and hope they purchase one of their more expensive tickets they actually offer.
I am not the only one experiencing this because other friends and family members are having the same experience.
I will forward all the information I have collected with my complaint to the Attorney General's office and the Better business bureau because this is not right. People are trying to get a better deal on an airfare and we waste our time with false advertisements. I could have purchased a cheaper ticket much earlier, if I wasn't spending all this time to purchase a cheaper ticket that didn't exist.