Dishes, Decor & More Complaint - Do not make any purchases from Dishes, Decor & more
I ordered a place setting and a vegetable bowl of Noritake China china on Oct. 10, 2007. Dishes, Decor & More immediately took the money for the items I ordered and assured me they would be there for a special event on Thanksgiving. I sent an email again on Oct. 17 to make sure my order would arrive and was assured it would be here. However, on Oct. 30 I received an email claiming that my order could not be guaranteed to arrive by Thanksgiving. When I asked about canceling my order I was told my order would be here between 20 to 30 days but that it would still take 7-10 days to get my money back if I did cancel it. So thinking they were on the up and up I held off cancelling my order. Well, of course my order did not and has not arrived yet. Today I received an email from the company stating that they were going out of business and to go to their website and "pick out a substitute from what they have left".
I, of course was not interested in anything else and read that they are not giving out refunds or credits and are not taking any calls and are only giving you 72 hours to have everything resolved "Their way". I strongly suggest that you do not buy anything from this company. They take your money immediately but there is no guarantee that you will get your merchandise or your money.