Fred Meyer Informative - Unacceptable Customer Service
VANCOUVER, WASHINGTON -- Re: Wii gaming system.
I went to you Hazel Dell, WA store on Sunday 11/25/07 as Fred Meter advertised the Wii, and they were sold out. I was told by the department manager that the distribution center was receiving 1,000 this week and to check back on Tuesday and Thursday, their freight days.
I went to your Orchards,WA. store at 7AM on Wednesday and they informed that they had not received any and to check back on Friday 11/30/07 I went to your Hazel Dell,WA. store at 7AM on Thursday 11/29/07 and they gave 3 out and said that they had no more. This morning, 11/30/07 at 7AM, I went to your Orchards, WA. store on 117th. I was the first one in line and was told that they had received some Wii's but were not putting them out. They said that they would not put them out until the 12/09/07 AD and had received less than 12 each today. I am certainly want to make everyone aware of these misleading statements that Fred Meyers electronic dept. managers are stating. I do not appreciate taking time from work, getting up earlier than usual and not to mention the cost of gas only to be told “WE have these but will not put them out until 12/09/07”. I am sure that there are now several customers that are not thrilled with Fred Meyers handling of this. Fred Meyer advertises to bring shoppers into their retail outlets only to destroy their results of the AD's with actions like these.
Signed a Unhappy past customer.