Home Depot Complaint - Purchase of washer & dryer
HONESDALE, PENNSYLVANIA -- Purchased a washer/dryer from Home Depot-Del. ll/29/07. 1st the del men brake an elec/outlet cover, bringing appl. into the house.(I figured-no big deal-$5.to replace) Then I noticed a scratch on the dryer top from the metal clip board placed there. The delivery men leave and my husband and I moved the dryer a few inches to allow the louvered door to close. Looking behind the dryer we see a hole in the vent hose..which we had to pay for in our purchase. So that meant getting another vent! Then the first load in the washer washer-it sounds like a cement mixer. Call the Service #listed and they tell me to call the store-Called the store spoke w/customer service rep who referred me back to service.I said I had done that already and they referred me to the store where units were purchased. Customer service then gave me an 800 # which turned out to be a sex line.I then called customer service and of course they told me I copied the wrong #-the rep was very rude and hung up on me.
I called back and spoke to someone in appliances-who was more understanding. Lousy C/S - I will never shop there again!