Sprint/Nextel Complaint - Nextel was OK, Sprint is just a rip with crap service
OMAHA, NEBRASKA -- I have been a Nextel customer for a few years now. I am a Paramedic in a Fire Dept. This is only significant as when I started with Nextel (before they turned into Sprint) My phone was registered as an Emergency Responder phone with a 10% discount on the monthly charges and any accessories that I should purchase in the future. Now that it is Sprint, the service coverage is not as good. the discount has just disappeared without so much as a hint of a reason or even a note to say that it was going to happen. I get mysterious charges on my bill that I can't prove I didn't use so I have to keep paying increasing bills every month. My contract (which I had to extent in order get a replacement phone) is up in April and there is no way that I am going to ever use Sprint again. This company is an absolute criminal enterprise. I will keep all my records and bills as I am sure there will be a Class action against them soon. Another thing is, Don't believe the "free" walkie talkie minutes bull!@#$. I keep getting charged to use it when I am in the same house as my wife let alone the same calling area. If you are looking for a new service do yourself a favor and look anywhere else other than Sprint.