Samsung Electronics Co., Ltd. Complaint - Samsung CRT 17" SyncMaster 794MG Monitor - A Very Bad Experience
NAGPUR -- I purchased Samsung Colour Monitor CRT 17" SyncMaster 794MG, on date 19/11/2007 bearing Serial No.: AR17HHAPA14789, Month & Year of Manufacture : October, 2007 from the local dealer here at NAGPUR named as "M/S Shreyas Infotech", as per their Invoice No.: 751 dated 19/11/2007 and delivery challan No.: 748 dated 19/11/2007. Start from its purchase, it is giving problems. Its display is not proper and also the colors are not proper. After some 1-2 hours of use, colours goes faint and characters & fonts are suddenly widen and not displayed properly. Its Screen Borders are also not straight and seems some what curved. I lodged complaint to dealer and also to the company too many times, but nobody is listening to me. My purchase is totally new, but the defective monitor is supplied to me. The Samsung India Electronics Pvt. Ltd. - is having a very good goodwill in the market, but they are not giving care towards my complaints. I warn the public in general, to be very careful for this model.