Best Buy Complaint - Service Plan Scam!
EVERETT, WASHINGTON -- This is yet another complaint about the Best Buy service plans. Ive seen a dozen or more on various web pages in the last few minutes. I bought a laptop and warranty more than a year ago. The computer cost 900 and the warranty 300. It was sold to me as an accident plan so I felt secure in my investment in the computer. Last month it took a tumble off the second story stairs and broke beyond repair. The geek squad took it and said id have a new one soon. Later that night I got a call telling me since the drop was more than five feet the service plan would not cover it. A technicality, I see.... So I would recommend circuit city to all shoppers.
I've had better luck with the service since I made the switch a few months ago. See this wasn't the first mishap with Best Buy.... But it will be the last!