Giant Ladder Complaint - Payment System Problem
ROCHESTER, NEW YORK -- Purchased product from this company and eight month ago after the purchase received E-Mail stating that my credit card was declined. No reason for the Credit Card to be declined.I made the purchase on line with the valid credit card. I selected one time payment in full. Customer Service have no explanation. Why the product was shipped out if payment was not valid? Clear Violation of their own Policy. Do not purchase any product from this company.
Notification about this problem need to be addressed at the time of purchase or very shortly after.