USA Moving Services Complaint - Professional moving services promised and not delivered

Review by tiger2007 on 2007-12-03
COLUMBIA, SOUTH CAROLINA -- I hired USA Moving Services out of Columbia South Carolina for a move from Georgia to North Carolina. They had a big ad in the local phone book in Atlanta GA. They were supposed to be a professional moving company and I got totally ripped off. They showed up in a budget rental truck and they were supposed to send 3 men and they only sent 2. They showed up 24 hours late with no notice or phone call. They damaged my furniture with nicks and dings. They damaged the walls to my house that I moved out of and the house that I moved in to. They damaged the counter top to the house I moved out of. The two men barley could speak English. They were very crude and spit on my driveway. They were supposed to disassemble and reassemble my furniture and they did not reassemble my master bedroom set. I tried to get a partial refund from USA moving services but they have very poor customer service and have not returned my phone calls.

I put in a dispute with my bank Wachovia and they said that they could not help in my losses or dispute with the down payment because services were rendered even though they were not the services that were promised in my contract. This is a very poor company who will take your deposit and hire out a very poor moving company to do the job.

I would not recommend this USA moving services to anyone. They are a total rip off and they have no customer service to resolve my complaint.

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