Liberty Freight LLC Complaint - Horrible Customer Service
COLUMBUS, OHIO -- My Husband and I purchased bunk beds from this store late September. We were preparing to move in October. The owner of the store advised us that we could leave the bunk beds in storage at his store as long as we needed and to pick them up when we were ready. This weekend we went to pick up the beds and he sold them to someone else. Earlier that month we seen that someone called our home from his store and when we called back he claimed no one called and that our bunk beds were there at the store waiting on us. Basically he sold them the day he called our and house and he thought he would have them back in his inventory before we came. The owner lied to my husband and claimed that they were shipped to the warehouse, but one of the workers at the store told my husband he sold the bed to someone else. The owner claimed that the beds would be in the following day, but he wanted to charge us to have them shipped. When my husband asked for a refund he acted like he did not want to give us our money back and tried to sell us another bed. The owner/salesman is a con artist and I would not recommend anyone do business there.