EVER-COM Complaint - PRICE GOUGING - CORRECTIONAL BILLING SERVICES
JOHNSON CITY, TENNESSEE -- DEC. 3,2007
How is it possible for Ever-Com company to charge American people such outlandish amounts on phone services, when you can get any local phone service with unlimited local and long distance for under $50. a month.
I recently had to acquire the services of Ever-Com. I moved back to Tn. in April to take care of my terminally ill father, My daughter is in jail in Conway S.C. not that people in jail don't mostly need to be there but every so often one might be in there for nothing they did wrong but a mere technicality.
I set up the account in Nov. of this year, I deposited $56.95 after taxes and fee. I talked to my Daughter For A total of 3 phones calls at 10 Min's. each 30 Min's all together, and had no cash left on the account, I waited until the next month which is now Dec. I again Deposited $56.95 and the man on the other end tells me that my account now has a balance of $36. so I ask him how I only have $36. when he just took my payment of $56.95 he then tells me I had a negative balance on my account, So I ask him how I can have a negative balance if it's a prepaid account, when I'm talking to my daughter and time runs out it will shut you off and if there is not at-least $15.on the account it won't even let the call go through. So in Nov. 5th until Dec. 3rd I have spent a total of $170.85 to talk to my daughter for 1 hour and 20 Min's. WOW that is ridiculous.It's important for my daughter to know her grandfather is still alive but these prices are killing us IS THIS LEGAL??????????