Target-University Dr, Durham, NC Complaint - Injury - management
DURHAM, NORTH CAROLINA -- My 11 year old grandson fell coming in to the Target Store on University Dr. in Durham, NC on Saturday because the aisles were strewn with trash and merchandise all over the floor. He was on crutches due to a broken ankle and was heading toward a wheelchair when he tripped over the trash in the aisle and fell on his broken ankle. When we reported this at the service desk they were extremely rude (even said we were lying) and refused to give us the store number or let us speak to a manager. They also refused to file a report or give us an accident form to fill out. THey would not even come and look at the mess. We took over 50 pictures of the dangerous situation in the store and had another shopper in the store verify the fall. We were astounded!
When we got home we called and reported the injury to the 1-800 number and just today someone called and said they'd send us an accident form. What a nightmare!