Lufthansa Airline Complaint - Unfriendly Lufthansa Flight
FRANKFURT-SFO FLIGHT, CALIFORNIA -- Dear sir/madam
I have come to usa -Sanfrancisco as a tourist from india -Dehli on 25th nov.07 by Dehli-Frankfurt lufthansa flight and United Airlines UA901 from frankfurt to sfo. I had choosen lufthansa this time thinking it is a high standard airline caring decently the customers and my journey will be comfortable and enjoyful.M y dream of enjoyful travelling vanished during the journey especially from frankfurt to sfo due to No Customer Care AND air hostess rude smiles.
It was a jouney of 24 hrs including 7 hrs waiting at frankfurt .Ihad requested for a indian non-vegetarian food and it was confirmed to me as Asian food/hindu meal with non-veg chicken atthe time of booking tkt as well as at checking time.Iam unable to understand why food served was hindu vegitarien meal.When I asked air hostess where is chicken ,there was no reply . I refused to take food .There was no concern to the airhostess .She told me you have to be without food for 9 hrs journey .Idon't understand the behaviour and the humanity lost by the flight staff ,at least she could bring something or pacify me .I was so much tired of the journey and the way the food service was dealt,Iaked for a can of bear,the air hostess asking me 5 dollers.what is this.After spending so much money for the air tkt ,you have to pay for a small drink .I decided not to travel by luft hansa/united airlines any time in future.I felt regret and cheated to take this airline. I may think of other flight even I have to pay a little more.The Lufthansa flight timings are very odd from dehli which is at 3.00 AM .
I hope something on the Hindu meal (non vegetarian ) to be focussed ,the air line should understand what customer desires,and it should be clear .Also there should not be any charge for a drink for passengers travelling a long journey .