Geek Squad At Best Buy Informative - Terrible Service
LONG ISLAND, NEW YORK -- DO NOT USE GEEK SQUAD. I wish someone told me what I am about to tell you. Geek Squad is a sham. It took them a month, not the 4 days they promised to get me back my computer. Not only was the computer not fixed, but they erased all my files, ruined my photographs, lied to me, kept me waiting, were rude and gave me back a computer that I can't use. When I complained, they said I could bring it back to them. I am not crazy. They are staffed by people who don't know what they are doing. The managers of the store never called me back, they never managed. People never called me back. A horrible experience.