Alaska Airlines Complaint - Delayed flight/Stolen items from Baggage
SEATTLE, WASHINGTON -- My wife and I saved coins for a trip to Las Vegas for 3 years and had them stolen from a locked baggage, and relocked with the wrong combination. On our way out of las Vegas our flight was delayed for over 6 hours+ all we recieved from the airlines was a $5.00 snack certificate and all that was avail was a taco stand. The 1000 miles did us no good we are not members of thier flight plan. The 24 hour usable $24.00 dinner certificate was useless as when we got to Seattle all the food courts were closed. The ticket agent never asked us to leave the baggage unlocked for TSA agents, it was xrayed and targeted by the Airlines Rampers because they are so poorly paid. I wrote to the CEO of A/A and never got the courtesy of a reply, or any type of compensation or a free ticket for the 6 1/2 hour delay. All we received were apolgies that did nothing to make up for the impact it had on us and our travel plans. DON'T FLY ALASKA.. and take NOTHING more than a Carry on on any of their flights if you do, their service and customer care STINKS !!!