Panasonic Complaint - STAY AWAY FROM PANASONIC
GADSDEN -- They have got to have the WORST customer service I have ever had to deal with and their warranty policy is a joke. We purchased a Panasonic Multi-Unit telephone from Office Max on September 20, 2007 to use in our business. Less than 4 months into being used one of the handsets died. I called "customer service" to see about a replacement handset since it did come with a 6 month mfg. warranty. Guess what... their idea of "warranty" is they send you a refurbished phone and NOT a new one, some warranty huh? You get someone else's piece of crap they had to send back and get replaced with someone else's piece of crap and so on and so forth. This is one mistake I WILL NOT make again, I will never purchase another panasonic POS as long as I live. My advice to others, STAY AWAY from panasonic and any other incarnation of this horrid company. They are a joke and an insult to the retail industry.