Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

1
Helpful
Votes

Tires Plus Complaint - Non-Cooperation - Mazda 626

Mazda 626 - Complaint
Review by nagalia on 2007-12-06
55305 -- HIGHLY NON-COOPERATIVE!!!

I had a problem with my engine check light, so went to tires plus for engine inspection. They told me the possible problem. Since fixing the problem was quite expensive affair so I wanted to get a second opinion and also wanted to know more about it throught internet. But when I called back these guys for the error code they detected for my car's problem (error code was also not mentioned in the diagnostic report given to me) they made unacceptable excuses of not providing it to me. This was really very discouraging to continue services with them. And I also felt cheated, as I could not get complete information for my diagnostics.

I think I would never go to tire plus agin!!!
Comments:
Posted by chemman on 2007-12-06:
Did you pay for the inspection? If so, I can see why you'd be upset they won't give you the error code. If they did the inspection for free with the expectation of you having the work performed there, I can understand why they are not willing to give you the code. They are not in the business of figuring out what is wrong with your car for free so you can go fix it yourself.
Posted by WaxRash on 2007-12-06:
i agree with chemman.

I also wouldn't go to a tire store for engine problems,but thats just my opinion.
(VH)!
Posted by ejack053824 on 2007-12-06:
Chemman...I agree 100% with ya there!

Steve is right to. No way I would take my car with engine problems to a tire store.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Tires Plus:
Overall Rating:StarStarHalf starEmpty star