Ashley Furniture Complaint - Do Not Shop At Ashley's Furniture
CALGARY -- ASHLEY'S FURNITURE IS A SCAM!!!!!! PLEASE DO NOT BUY ANYTHING AT ASHLEY FURNITURE, UNLESS YOU WANT HORRIBLY DAMAGED AND USED FURNITURE. AS THEY KEEP SENDING AROUND THE SAME BROKEN PIECES. THEY WILL DELIVER DAMAGED PIECES AND FEED YOU THE STANDARD "YOU CAN'T RETURN IT, WE WILL SEND A TECHNICIAN TO FIX IT" BUT ITS ALWAYS THE SAME STORY, THIS JUST PRO LONGS THE TIME THAT YOU GET STUCK WITH BROKEN FURNITURE.
My mom BOUGHT furniture at Ashley's in Calgary, Alberta. She spent close to $3,000 for a dinning room set.
My mom bought her furniture in MAY... They kept delivering SEVERELY DAMAGED PIECES. AND EACH TIME IT TOOK THEM LIKE 6 WEEKS TO EXCHANGE IT, HOWEVER, EVERY TIME THE FURNITURE WAS VERY DAMAGED. WE KEPT CALLING THEM AND NOTHING. THE STORE MANAGER REFUSED TO TALK TO US, AND NO ONE RETURNS OUR PHONE CALLS. It is now DECEMBER and FINALLY THEY WERE GONNA GIVE MY mom a refund. WELL ITS BEEN 3 WEEKS, THEY TOOK THE FURNITURE AWAY AND STILL NO MONEY BACK!!!
My mom even drove to the head office where they treated her like hell. After trying 4 or 5 different furniture sets, she finally said she wants her money back and they told her they can't do that, that she has to try one more time. So she was promised good quality pieces, yet damaged ones arrived again!!!! She spoke to the head manager who promised that her money would be returned in 48 hours after the delivery guys take the furniture back. ITS BEEN 3 WEEKS AND SHE STILL HASN'T SEEN A PENNY!!!!!