ICICI BANK Limited Complaint - ICICI Bank continues to harass customers
MUMBAI -- Dear All
This is bring in to Notice the kind of harassment done by ICICI Bank's agents to customers.
I have taken Credit card from ICICI bank in year 2005 with card number ************8008.
In year 31-may-06 in one of statement I found that ICICI Lombard policy has been charged against my credit card. I had not done any purchased and expect Lombard charges nothing was showing on my statement .Immediately I called up call center and asked them to cancel the fee and cancel my card. I have been advised by the Call center agent to tear the card and put card in the drop box , which I did next day itself. Even post that I received the statement next month with minimum amount taken from my account and interest put on rest of the amount. I again followed up with customer care personal and then they said they will ensure that no statement is further delivered and they will revert back fees.
Immediately canceled my account also with ICICI Bank.
Then suddenly next month collection agent came to my house for collecting dues and I was shocked. Again I debate with him then he said pay the amount 200 and everything will be settled down I did same and I got receipt for same.
Suddenly 3 days back again one agent came to my house for collection and started misbehaving with my wife. When I showed up slip he said you pay rest of money else he will send some “guddas” to collect. He said he will ensure that collection is taken from him out side in road if I don’t pay upfront. He started abusing. I am really afraid and now I have asked my relatives to help me out.
This type of “gundagardi” ICICI bank’s collection agents are doing with customers.
Would appreciate if any one can help me out. I have receipt and bills with me .