Time Warner Cable Complaint - Horrible billing practices
FRISCO, TEXAS -- I changed my service from Direct Tv to time warner cable thinking that it was going to save me money for a better TV,phone and internet services right? wrong!! EVERYBODY OUT THERE PLEASE READ THIS!!! Time Warner will suck the money out of you without any clear explanation,period! I started the service on June 13 2007 and by the end of June I received a bill for 385.00 that according to them covered me for two months,(that's how their billing system works), right after that; I received another bill for the amount of 182.00 due on the end of August, right! at the end of August.2 and half months from the start of the service, that is 567.00 in 2 and HALF MONTHS!!ok I paid and finally said to my self ENOUGH IS ENOUGH! SO I CANCEL THE CABLE TV AND KEPT THE INTERNET AND PHONE FOR THE AMOUNT OF 75.00 PER MONTH, THAN I RECIVED ANOTHER BILL FOR 432.00 AND I CALLED THEIR CUSTOMER SERVICE AND I ASKED TO END WITH THE PHONE SERVICE AND TO TELL ME HOW MUCH I OWE UP TO )CTOBER 15 2007, THEY TOLD ME I OWE 135.97 AND I PAID THAT and kept the internet only. Now,just 15 days later I received another bill for 319.00 dollars, can you believe this company? I called them and I'm on a disputing phase with them since they told me I owe this amount after clearing the last phone call when I paid the 135.97.
EVERYBODY OUT THERE,STAY WITH DIRECT TV,I SWITCHED BACK,AND GOT A GREAT DEAL FOR COMING BACK TO DIRECT TV.
TIME WARNER IS A SCAM,BAD BILLING SYSTEM,VERY EXPENSIVE SERVICE AND MOST OF ALL,FALSE PROMISSES TO ELUDE CONSUMERS INTO GETTING THE BUNDLE PACKAGE,YOU WON'T SAVE ANY MONEY WITH THAT,BELIEVE ME!!