First Choice Power Complaint - First Choice Power turned me off for $52!!
ROUND ROCK, TEXAS -- I'm in my 3rd month with this company and I hate it! Because of a job loss, I had to sell my house and move into a small duplex. I chose First Choice Power because they claimed to be cheaper.
Well, my first bill (estimated) was $226! YIKES! My 2000 sq foot house was NEVER that high!
Then my second bill came in and showed I had a credit of $135, obviously a refund for over estimating my first bill and showed my second bill to be only $89. The next came in and it was $202! I couldn't believe a small duplex could have that high of an electric bill all the time and this wasn't the summer season. Its from fall.
Because I was a little tight this week, I paid $155. 3 days later, they turned me off while I was home! FOR $52!
So I called them to pay the past due and then find out my new bill is $313!!!
After paying my $52, they told me that they can't guarantee that it would be turned on tonight and that it can take 24-72 hours to reconnect!!!
Tonight is going down to 30 degrees. I am at my parents house because of all this. This company had nazi policies. And then to top it off, they are going to charge me a $280 reconnect fee!! So my new bill, which will probably be over $200, will also have a $280 fee on there. Lovely.
Fortunately, I have one of those things where I have a choice of companies and instead of paying this last $300 bill coming up, I am having a new companys service.
Screw First Choice Power.