Perfect Fit Industries Compliment - Great Warranty Service!
I purchased a Perfect Fit Industries queen size heated mattress pad with dual controls several years ago. Recently, one of the controls stopped working. I reviewed the instruction manual and found that this product has a five year warranty and should still be covered. I contacted Perfect Fit Industries via their website support form and was subsequently contacted by them. After providing a copy of my receipt, they sent me a new control set and instructed me to dispose of the failed controls. This product is now fully functional.
I highly recommend this company if you are in the market for a warming mattress pad.