Dominos Complaint - No customer service - pizza delivery
PORT ALLEN, LOUISIANA -- Today I order Dominos pizza to eat at work. I was told that the order I originally made was not big enough to qualify for delivery. The minimum was 20 dollars. I told him to make it anyway and I would close down work to pick it up. He told me he could not do this due the fact he started it already as a delivery order. I told him too add a 2 liter coke to raise the price, trying to be as helpful as possible.
Soon after this ordeal he told me that the delivery guy should be back any minute and that it would be 30 minutes. I said that was fine. 45 minutes later when my pizzas have not arrived I called to cancel my order so I could run up the street for something else and also not spend as much money. the gentleman who talk my order very rudely said that the food was already cooked and it was 20 dollars worth of food and that I should be more patient. I felt that I was patient enough. I then told him that I understood that I was a waitress and I know how things can be but it had almost been an hour at that point and the delivery man wasn't there yet. I knew for a fact that it took about 15 minutes to get from Dominos to my office building. the gentleman refused to cancel my order practically yelling at me and saying "Well what am I supposed to do with this food?" I told him never mind keep my order it just better be there in 15 minutes and be hot. I only did this because I was guilt tripped.
So an hour and 30 minutes later I finally got my food, needless to say it was cold and the order was wrong but I didn't feel like fighting a loosing battle. I will never go to or call Dominos in Port Allen, Louisiana ever again.